Job Description

Job Description

Job Description

Description:

The Hilton Garden Inn of Lakewood is seeking candidates for the position of Restaurant Server/Bartender to join our award-winning team. 

The Hilton Garden Inn of Lakewood is part of the Hotels Unlimited family of hotels. We are a New Jersey-based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience.

The role of the Restaurant Server/Bartender is responsible for the orders and service to our guests. Duties include providing excellent customer service, making menu item recommendations, and ensuring all orders are filled quickly and accurately. The Restaurant staff is also responsible for reconciling the restaurant reports at the end of their shift.

· Providing excellent customer service 

· Obtaining guests' orders and entering them into the POS system

· Have knowledge of the food and alcoholic beverage menus 

· Confirm that each person consuming alcoholic beverages meets the minimum age requirement 

· Process payment from the guest 

· Converse with guests to ensure satisfaction or problem solve 

· Communicate any food allergy or special accommodations needs to the kitchen staff

· Ensure cleanliness and company standards are met 

· Handle customer complaints or issues in a professional manner

· Monitor alcohol consumption and follow safety guidelines

· Assist with inventory and restocking

· Responsible for side work such as refilling condiments, refilling napkins, cleaning bathrooms, rolling silverware, sweeping floors, refilling receipt paper on POS system, and any other tasks as assigned

Compensation and Benefits include:

· This position offers a starting rate of $15.92 per hour plus gratuities.

· Part-time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified).

· Full-time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified).

Job Qualifications & Skills

· Prior restaurant experience preferred

· Prior bartending experience a plus

· Excellent organization and multi-tasking abilities 

· ServSafe Certification preferred 

· Experience with Digital Dining, Micros, or similar POS system

· Customer service orientation with strong attention to detail

· Excellent time management and problem-solving skills

· Excellent written and verbal communication skills

· Ability to stand for long periods of time and lift at least 20lbs 

· Must be willing and able to work flexible hours, including nights, weekends, and holidays 

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