Job Description

Required Skills:

• Bachelor’s degree in public policy, public administration, business, healthcare administration, communications, management, or a related field.
• Professional experience in policy analysis, program or project support, business analysis, communications, training development, or a related area.
• Strong research, analytical writing, organization, and presentation skills.
• Ability to work effectively with diverse stakeholders and manage multiple assignments.
• Proficiency with Microsoft Office, including Word, PowerPoint, and Excel.

Preferred Skills:

• Secret clearance preferred;
• Experience supporting federal, military, healthcare, or other complex enterprise environments.
• Familiarity with process improvement, change management, or knowledge management.
• Experience developing training materials, executive briefings, or policy implementation products.
• Ability to synthesize complex information and communicate it clearly to technical and nontechnical audiences.

Day-to-day Responsibilities:

• Support program and project management activities, including action-item tracking, milestone monitoring, risk and dependency coordination, meeting preparation, and status reporting.
• Assist with strategic planning, environmental scans, implementation roadmaps, prioritization, and leadership briefings.
• Research, draft, review, revise, and maintain policies, procedures, memoranda, process documentation, and related materials.
• Engage clients and stakeholders to gather requirements, coordinate reviews, consolidate feedback, and document decisions.
• Develop executive summaries, briefing materials, talking points, FAQs, implementation communications, and other stakeholder-facing products.
• Support training and knowledge-transfer activities by developing presentations, process maps, quick-reference guides, job aids, and other performance-support materials.
• Document current- and future-state processes and identify opportunities to improve efficiency, consistency, and user experience.
• Prepare accurate, professional, and well-organized deliverables while managing multiple priorities and deadlines.
• Support continuous improvement, change management, and implementation activities across assigned initiatives.

Expected Deliverables:

• Executive summaries, briefing materials, talking points, FAQs, implementation communications, and other stakeholder-facing products.
• PMO products (e.g., agendas, notes).
• Policy documents, SOPs, research.
• Training products and knowledge-transfer activities; presentations, process maps, quick-reference guides, job aids, and other performance-support materials.

Education: Bachelor's degree

Updates

• Active Secret clearance

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