Job Description

Adventure Aquarium Culture:

As a Herschend Family Entertainment property, Adventure Aquarium is in the business of creating memories worth repeating for our guests and staff. Join our enthusiastic and friendly team with a passion to exceed expectations. Together, we will create emotional connections that will last a lifetime!

What you’ll do:

• Work in full costume to entertain Aquarium, guests of all ages, during shows and meet-and-greet experiences.
• Deliver fun and entertaining performances during scripted shows and improvisational interactions with guests during daily activities and games.
• Maintain show quality standards, which excite and impress guests, as well as cleanliness, crowd control, and guest safety in all show venues.
• Perform scheduled shows and character performances.
• Complete daily program reports.
• Maintain character costume, including cleaning and daily maintenance in accordance with provided guidelines.
• Escort costume characters during shows and/or meet & greet experiences and assist costume characters with dressing and undressing as needed.
• Adhere to given dialogue and communication, always maintaining show and character integrity.
• Assist the Guest Experience department with other interpretative duties.
• Arrive on time and ready to work all scheduled shifts, in accordance with aquarium uniform and appearance standards.
• Maintain knowledge of activities, aquatic life, and Adventure Aquarium special events/promotions in order to properly notify and inform guests.
• Take direction from and work with Husbandry team in certain daily husbandry duties and other duties assigned throughout the Guest Experience operation. Confidently handle animals in compliance with Husbandry SOPs and AZA standards and safety regulations.
• Must be able to memorize and present tour, educational or entertainment scripts in a clear and pleasant manner, keeping it light, fun and engaging for every guest.
• Facilitate touch exhibit experiences, ensuring the safety of our guests and animals while delivering fun facts and instructions.
• Participate in Aquarium related education, public relations and guest programs including facility tours and after-hours events.
• Set up and breakdown equipment, exhibits and activities. Ensure touch exhibits operate smoothly, including monitoring animal and guest safety throughout the day.

**This role requires wearing a 15lb, large body costume, head, and feet, working in heat, direct sunlight, cold, humidity, and temperature change for up to 45-minute intervals (up to 6 hrs./shift), and the ability to perform specific choreographed movements.

Height Range: 5’3” – 5’8”

Body type: slender to athletic build

Housing and travel are not provided.

What you’ll bring:

• Six months – 1 year customer service experience
• Ability to work weekends and holidays with occasional evenings
• Friendly, outgoing, and proactive individual
• Mascot or character experience a plus
• Theater or acting experience preferred

Who You Are

You are someone who strives for excellence in all you do. You are friendly and communicate well with all levels of employees. You are excited about joining a company that operates as a team, all working together to achieve the same company goals.

What you’ll get

• Hourly rate of $16.00
• 401(k) and Profit-Sharing Plan after 3 months of service.
• Day one access to fully funded tuition and tuition assistance programs through our GROW U program.
• Free admission and 26 General Admission tickets annually, to be used by family and friends.
• Complimentary tickets to local attractions when available.
• 30% Discount in our Retail and Photo areas and in-house food vendors.
• Training and development.

Special Requirements:

• Successful completion of pre-employment drug screening and background check
• Allergies related to animals or plants, which might interfere with the ability to work, must be controlled by medications or protective equipment.
• Ability to remain on feet for long periods of time, sit for long periods of time, climb stairs, bend and stoop, walk long distances
• Ability to work in all weather conditions
• Ability to lift up to 50 pounds and wear 15 pounds of costume weight for long periods of time

About Us:

As a Herschend Family Entertainment property, Adventure Aquarium is in the business of creating memories worth repeating by greatly exceeding guest expectations, serving others, creating emotional connections, and seeking constant improvement. Stewardship, guest satisfaction, and team member satisfaction are our core areas of focus. We aim to be a great place to work for great people by leading with patience, kindness, humility, respect, unselfishness, forgiveness, truthfulness, and trust. Together, we will create emotional connections that will last a lifetime!

Adventure Aquarium, A Herschend Family Entertainment Property, maintains a continuing policy of non-discrimination in employment. Herschend is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon race, color, sex, age, religion, national origin, gender identity, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring , promotions, demotions or transfers, layoffs, recalls, terminations, rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Job Tags

Hourly pay, Part time, Apprenticeship, Local area, Long distance, All shifts, Shift work, Weekend work, Afternoon shift

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